A little more local. Explore our Directory and Concierge services in the Tokyo metropolitan area.

OPTIONAL HUMAN SUPPORT

Need a hand? Let us handle the conversation.

Personal help with local business communication. Choose appointment assistance, an inquiry, or a complex arrangement, and receive updates in English.

A clear scope. A human conversation.

All prices include tax. Business and medical fees are separate.

Appointment

¥1,000

Includes 1 business contact. Additional same-booking change or cancellation contact: ¥500.

Inquiry

¥1,500

Includes 1 contact. Additional contacts: ¥1,000 each.

Complex Arrangement

¥5,000

Includes up to 3 contacts. Additional contacts: ¥1,000 each.

What counts as a contact?

A contact is one outreach to a business by phone or message, including related replies. Your LINE conversation with basho. does not count. An extra contact to the same business for an alternative time when the original time is unavailable is free. Additional paid work requires your approval.

How it works

Submit your request through our official LINE account. We manually review whether we can assist and confirm the service scope and fee before payment. We begin the service once your Stripe payment is confirmed. If the agreed service is not achieved, we issue a refund through Stripe. Service hours: 9–17 JST. We normally respond within one business day. Maximum 3 telephone attempts per request. Bookings are subject to availability; no outcome or availability is guaranteed.

Practical help, with clear boundaries

We do not provide emergency support, medical diagnosis or treatment advice, legal advice, or impersonation. Independent businesses provide their own services under their own fees and terms.

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